At AUBIKA Store, we strive to ensure that our customers are satisfied with their purchases. Please carefully read our refund policy before placing an order.

No Refund for Change of Mind

We do not offer refunds for change of mind. This includes scenarios such as non-product-related issues. We encourage all customers to thoroughly review their orders before making a purchase.

Refunds for Product Issues

If you encounter any issues with our products, please contact our customer service team. Upon confirmation of the issue, we will process a refund.

Refunds for Damaged Packaging

If your product's packaging is damaged due to overseas logistics and this damage affects the usability of the product, you are eligible for a refund. Please contact our customer service team to address this issue.

Overseas Shipping Restrictions

Due to international shipping limitations, we cannot accept returns. If your product meets the criteria outlined above, you will be eligible for a full refund without the need to return the item.

Thank you for understanding and for your continued support of AUBIKA Store. If you have any questions or need assistance, please do not hesitate to reach out to our customer service team at info@aubika.store.