Privacy Policy
This Privacy Policy describes how AUBIKA (“AUBIKA,” “we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit our website, purchase our products, contact us, or otherwise interact with our services.
AUBIKA specializes in VR accessories and related consumer electronic accessories. By using our website or purchasing from us, you agree to the collection and use of your information as described in this Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at:
Email: info@aubika.store
1. Information We Collect
We may collect the following types of personal information:
1.1 Information You Provide to Us
When you place an order, create an account, contact customer support, subscribe to marketing communications, or submit product reviews, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related information
- Customer support messages
- Product reviews, feedback, or survey responses
- VR device model or product compatibility information you provide
Please note that payment card details are usually processed by third-party payment service providers. We do not intentionally store your full credit card number on our own systems.
1.2 Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device type
- Operating system
- Referring website
- Pages viewed
- Time spent on the website
- Clicks and browsing behavior
- Cookie and tracking technology data
This information helps us improve website performance, user experience, fraud prevention, marketing effectiveness, and website security.
1.3 Information from Third Parties
We may receive information from third-party service providers, such as:
- Payment processors
- Shipping and logistics providers
- E-commerce platform providers
- Advertising platforms
- Analytics providers
- Fraud prevention tools
- Customer support tools
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill your orders
- To deliver VR accessories and related products to you
- To confirm payments and prevent fraud
- To provide customer support
- To respond to inquiries, complaints, or warranty requests
- To send order confirmations, shipping updates, and service-related notices
- To improve our website, products, and services
- To personalize your shopping experience
- To analyze website traffic and customer behavior
- To send marketing emails, promotions, or product updates where permitted
- To manage product reviews, surveys, and feedback
- To comply with legal, tax, accounting, and regulatory obligations
- To protect our rights, customers, website, and business operations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our website and improve your experience.
Cookies may be used for:
- Website functionality
- Shopping cart operation
- Login and account management
- Analytics and performance measurement
- Advertising and retargeting
- Fraud prevention
- Remembering your preferences
You can adjust your browser settings to refuse or delete cookies. However, some website features may not function properly if cookies are disabled.
Where required by applicable law, we will request your consent before using certain non-essential cookies.
4. Marketing Communications
If you subscribe to our newsletter or agree to receive marketing messages, we may send you emails about new products, promotions, product updates, or special offers.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or contacting us at:
Please note that even if you opt out of marketing communications, we may still send you non-marketing messages, such as order confirmations, shipping updates, customer service responses, or legal notices.
5. How We Share Your Information
We do not sell your personal information for money.
However, we may share your personal information with trusted third parties when necessary for business operations, including:
- E-commerce platform providers
- Payment processors
- Shipping and delivery companies
- Warehousing and fulfillment partners
- Customer support providers
- Email and marketing service providers
- Analytics and advertising partners
- Fraud prevention and security providers
- Professional advisors, such as lawyers, accountants, and auditors
- Government authorities, regulators, or law enforcement where required by law
Some advertising or analytics activities may be considered “sharing” or “targeted advertising” under certain privacy laws. Where required, we will provide appropriate opt-out options.
6. International Data Transfers
AUBIKA may operate internationally, and your personal information may be processed or stored in countries or regions outside your place of residence.
When we transfer personal information internationally, we take reasonable steps to protect your information in accordance with applicable data protection laws.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Order fulfillment
- Customer support
- Warranty service
- Legal compliance
- Tax and accounting records
- Fraud prevention
- Dispute resolution
- Business recordkeeping
When personal information is no longer needed, we will take reasonable steps to delete, anonymize, or securely retain it as required by applicable law.
8. Data Security
We use reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
9. Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Opt out of certain targeted advertising or data sharing activities
- Request a copy of your personal information
- Lodge a complaint with a data protection authority where applicable
To exercise your privacy rights, please contact us at:
We may need to verify your identity before processing your request.
10. California Privacy Notice
If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
These rights may include:
- The right to know what personal information we collect, use, disclose, or share
- The right to request deletion of personal information
- The right to correct inaccurate personal information
- The right to opt out of the sale or sharing of personal information
- The right to limit the use of sensitive personal information, where applicable
- The right not to be discriminated against for exercising your privacy rights
AUBIKA does not sell personal information for money. If our use of advertising or analytics tools is considered “sharing” under California law, eligible users may contact us to opt out.
To submit a California privacy request, please email:
11. European Economic Area, United Kingdom, and Switzerland Users
If you are located in the European Economic Area, the United Kingdom, or Switzerland, we process your personal information based on one or more lawful bases, such as:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Our legitimate business interests
- Protection of legal rights and security
You may have rights to access, correct, delete, restrict, object to processing, request data portability, or withdraw consent where applicable.
To exercise these rights, please contact us at:
12. Children’s Privacy
Our website and products are not intended for children under the age of 13, or the equivalent minimum age in your jurisdiction.
We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us at:
We will take reasonable steps to delete such information where required.
13. Third-Party Websites
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party websites you visit.
14. Product Reviews and User Content
If you submit a product review, photo, comment, or other user-generated content, we may display that content on our website or marketing channels.
Please do not submit personal information that you do not want to be publicly visible.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, legal requirements, or data practices.
When we update this Privacy Policy, we will revise the “Effective Date” at the top of this page. Your continued use of our website after any changes means you accept the updated Privacy Policy.
16. Contact Us
If you have any questions, requests, complaints, or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
AUBIKA
Email: info@aubika.store